Chrome browser issue due to driver incompatibility

Issue Summary

Chrome browser execution issue due to driver incompatibility

Issue Description

Chrome getting launched but no activity is being performed and further, the browser gets closed


Platform

Opkey On-Premise and SaaS. Version 5.63  & higher

Solution

The below guidelines should be checked to perform test case execution on the Chrome browser if facing an issue related to the Chrome driver.

Check for the execution log to see if this issue is related to the stale reference exception. Please refer to the screenshot below to learn more about downloading the logs:

If yes, check for the Chrome browser version and download the supporting chrome driver

After driver is downloaded go the the following folder (C:\Program Files (x86)\SSTS\Opkey\Opkey Execution Agent\AgentData\Plugins\libs\Drivers) and replace it with the existing driver.

Relaunch the agent and proceed with the execution.

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